Frequently Asked Questions (18)

1. I have had an alarm activation on my alarm system.

Modified on Tue, 11 Apr, 2023 at 12:28 PM
2. I have had an alarm activation on my monitored alarm system

Modified on Tue, 11 Apr, 2023 at 12:28 PM
3. What could of caused my false alarms?

Modified on Tue, 2 Aug, 2022 at 9:48 AM
4. I can't set my system.

Modified on Wed, 12 Apr, 2023 at 1:44 PM
5. My system is showing a tamper fault.

Modified on Wed, 6 Jul, 2022 at 12:25 PM
6. I would like to temporary remove/omit/delete a zone on my system

Modified on Fri, 28 Jul, 2023 at 2:52 PM
7. I would like to know how to view the system event history / event log

Modified on Fri, 28 Jul, 2023 at 2:45 PM
8.[Intruder] I am having/I have had a new broadband router

Modified on Wed, 7 Aug at 12:20 PM
9.[Intruder] I have had a new smartphone or tablet and I would like to setup the FreeControl or iRisco app

Modified on Wed, 7 Aug at 12:21 PM
10.[Intruder] I am not receiving push notifications for alarm events when my device is locked.

Modified on Mon, 19 Aug at 3:31 PM