10.[Intruder] I am not receiving push notifications for alarm events when my device is locked.

Modified on Mon, 19 Aug at 3:31 PM

Double check that notifications for the FreeControl or iRISCO app are enabled in the settings on your device.

See these guides for your device. iPhone/iPad settings         Android settings

NOTE: Push notifications will only come through when your device is locked.


If you are not receiving push notifications when your device is on silent or 'no not disturb' then please see this article. 

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