4. I can't set my system.

Your system should indicate on the display what zone or device is preventing the system from being set. Abort the setting of your system by un-setting the system then identify the location of this zone (the zone description will either be displayed on the keypad or on a separate device list/zone list).

If the device is a door contact fitted on a door, window, garage door or roller shutter door ensure these are closed correctly. It is worth opening the door then closing it again, ensuring that the magnet part on the door either touches or lines up near the contact part on the door frame. 

If the device is a movement detector ensure that there is no movement in the room where the detector is located and ensure it is not obstructed by stock or boxes that may be piled up or by anything hanging in front of the detector such as decorations.

If your system can't be set due to a fault such as a low battery or supervision fault then please report this to us. In the meantime, you should hopefully still be able to set the system by acknowledging or overriding the fault. 

Overriding a fault on a Risco Wisdom, Agility, Wicomm or LightSYS system

• Try to set the system as normal using the keypad
• When the fault is displayed, scroll down the faults list with the down arrow until you reach ‘Override flt: N?’
• Press the part set (night set) button to toggle from an N to a Y then press # to accept.
• The system should now set as normal.
  

• The system can be unset as normal using either the keypad, smartphone app, remote fob or proximity tag.