Frequently Asked Questions (18)

11. My app has stopped working/How do I resolve the error message - ‘Panel is offline since: hh:mm’ at the bottom of the app or ‘The panel is not connected !’ when trying to use the app?

Modified on Thu, 6 Apr, 2023 at 3:17 PM
12. I have forgotten the password for my Freecontrol or iRisco app account

Modified on Wed, 6 Jul, 2022 at 12:29 PM
13. The keypad is displaying the wrong time

Modified on Wed, 6 Jul, 2022 at 12:30 PM
14. I have a monitored system and I would like to make a change to my keyholders

Modified on Mon, 5 Aug at 11:37 AM
15. Critical Push Alert/Notification Settings on FreeControl or iRisco App

Modified on Fri, 18 Oct at 10:16 AM
Whatsapp Support Number QR Code

Modified on Mon, 3 Jun at 4:48 PM
16. How to add more smartphone app users/risco cloud users

Modified on Mon, 5 Aug at 4:57 PM
17. Connect my risco alarm system to a new wi-fi connection/router

Modified on Wed, 9 Oct at 2:33 PM