8.[Intruder] I am having/I have had a new broadband router

Modified on Wed, 7 Aug at 12:20 PM

For most of the smart alarm systems we install you will simply need to unplug the internet cable (that runs either directly to the alarm panel or into a powerline adapter (TP Link*) from your current (old) broadband router then plug this cable into a spare ethernet port (LAN port) on your new broadband router. See the ethernet ports below (in yellow) on this standard home BT router. 

If your system is connected via wi-fi, you must follow this FAQ on how to connect to your new wi-fi network.

* Image below of a set of Powerline adapters (TP Link). Where running a cable is difficult we use these to connect the system to the broadband router via the mains electricity wiring. If used you should find one of these plugged into a socket near your alarm panel and one plugged into a socket near your broadband router. 



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